6 Apr 2023, 8:00pm

Ministry of Information Technology and Artificial Intelligence (MITAI) – Republic of Lebanon

The Ministry of Information Technology and Artificial Intelligence (MITAI) of the Republic of Lebanon is committed to respecting the privacy of all users who access its digital platforms, including its official website (hereinafter referred to as the “Website”). This Privacy and Data Protection Policy outlines the principles and practices governing the collection, processing, storage, and disclosure of personal and non-personal data obtained through the use of our Website and associated services. By accessing this Website, you agree to the terms and conditions set forth in this Policy. We reserve the right to amend this Policy at any time without prior notice. Users are encouraged to review this page periodically to remain informed of any changes.

This Policy is governed by applicable data protection and privacy laws of the Republic of Lebanon, and where applicable, aligns with international best practices, including the principles laid out under the General Data Protection Regulation (GDPR – EU Regulation 2016/679), adapted to the local legal and regulatory context.

When you visit our Website, we may collect the following types of data: Personal Data: Information you voluntarily provide, including your full name, email address, phone number, organizational affiliation, or any other information that may directly or indirectly identify you. This typically occurs through contact forms, subscription fields, registration to e-government services, surveys, or any other interactive features on the Website. Non-Personal Data: Technical information automatically collected through server logs, cookies, or similar technologies, including but not limited to your IP address, device type, operating system, browser type, geographic location, date and time of access, and referring website addresses.

The data collected by MITAI may be used for the following purposes: To process your inquiries and respond to your communication. To provide access to government services, digital tools, and informational resources. To improve the performance, functionality, and user experience of our Website. To analyze usage trends and statistical data for internal reporting. To ensure the security and integrity of our digital infrastructure. To comply with legal and regulatory obligations imposed by the Government of Lebanon. Personal data will only be used for the specific purpose it was collected for and will not be used for unrelated purposes without obtaining your explicit consent.

All personal data collected via the Website is stored on secure servers managed or authorized by MITAI. We implement appropriate physical, administrative, and technical safeguards to ensure the confidentiality, integrity, and availability of your data. These measures include data encryption, access controls, secure hosting environments, and regular audits. Only authorized personnel within the Ministry or its affiliated governmental partners shall have access to personal information, and solely for the performance of their official duties.

MITAI does not sell, rent, or lease your personal data to third parties. However, personal information may be disclosed under the following circumstances: To other governmental entities or agencies of the Republic of Lebanon, where such disclosure is necessary for the provision of services or the fulfillment of a legal obligation. When required by law, court order, or other legal process. To service providers under contract with MITAI who require access to data solely to assist in the delivery of services on behalf of the Ministry and under strict confidentiality obligations.

The Website may use cookies and similar technologies to enhance user experience, improve navigation, and compile anonymous aggregate data regarding site usage. By continuing to use our Website, you consent to our use of cookies as outlined in our Cookie Policy. You may modify your browser settings to refuse cookies; however, some features of the Website may not function properly as a result.

MITAI retains personal data only for as long as is necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once the data is no longer required, it will be securely deleted or anonymized to prevent any future identification.

As a user of the Website, and subject to Lebanese law, you have the following rights with respect to your personal data: The right to access your personal data held by MITAI. The right to request correction or rectification of inaccurate or incomplete data. The right to object to the processing of your personal data under certain circumstances. The right to withdraw your consent where processing is based on consent. The right to request deletion of your personal data, unless retention is required by law. Requests related to the above rights should be submitted in writing to the contact information provided below.

The Website may contain links to external websites managed by third parties. MITAI is not responsible for the privacy practices or content of such websites. Users are encouraged to read the privacy policies of those external websites before submitting any personal information.

For any inquiries, complaints, or requests regarding this Privacy and Data Protection Policy, please contact:
Privacy Office – Ministry of Information Technology and Artificial Intelligence.
Email: info@mitai.gov.lb.
Website: www.mitai.gov.lb

This Privacy and Data Protection Policy is effective as of the date of publication and shall remain in force unless amended by MITAI.